OUR REVIEWS

Read about what our customers have to say about our service.

Dale Stoerchle
Dale Stoerchle
2024-03-12
Always excellent service. Our tech Robert explains he does to the air conditioner unit and the shape it is in. Very honest and knowledgeable. Thank you
Darrell Hanecki
Darrell Hanecki
2024-03-11
My AC tech/company retired last year. As fortune would have it, one of my AC units quit working and I had to find a replacement AC contractor. Based on good google reviews, I called Air Hawk to fix one of my 4 units that stopped working. They did an excellent job with the repair at a very reasonable price. The tech informed me of their maintenance program and I signed up. That was about 5 months ago. Today, was the first scheduled maintenance visit. While checking one of the units, the AC tech (Jorge) noticed that the overflow drain line was plumbed into the same drain line as the primary drain. There is no float switch to shut off the unit if the condensate pan gets too full. About a year ago, the closet that holds that air handler had a wet floor. I cleared the drain line and dried the floor and all was well. Because Jorge was on the ball and recognized a really dumb installation issue, he brought it to my attention and I had him install a float switch. Thank you Jorge, for paying attention and recognizing the folly of that installation. I've only been an Air Hawk customer for about 5 or 6 months, but I'm super happy to find such a great company! UPDATE: About 6 or 7 months after my maintenance program discussed above,, one of my AC units quit working. I called Air Hawk on Saturday afternoon. They were here on Monday, as scheduled and fixed the unit and because it was a maintenance issue, there was no charge. I'm 1-1/2 years as their customer and I could not be more pleased.
Jennifer Helsing
Jennifer Helsing
2024-03-10
Had a great experience all around.. Tim was great at diagnosing the problem and for the timely set up of delivering a new AC unit next morning. Tyron and Henry were very professional, early in the 2 hour time window which was much appreciated, and did a great job putting in the new unit in addition to cleaning up after themselves. Highly recommend!
Robyn Ward
Robyn Ward
2024-03-09
We took in several bids however, as soon as Air Hawk showed up, we knew THEY were the company to use! The level of professionalism, knowledge and high standards was in stark contrast to the other companies we talked to. We immediately knew we were in good hands and the price was better than the other bids as well. It's important to use good HVAC equipment but even more important to have a good company that stands behind the work of installing it. Hands down the BEST for all HVAC needs! ***P.S. This part of the review is a follow up. 1st maintenance call was 5 years after install. Perfect! Took care of us and has been the BEST service company that we have done business with, across the board. Thanks, Jason!
Monique Kehr
Monique Kehr
2024-03-08
This was one of the best experiences we have ever had with an AC company. Air Hawk was extremely efficient, timely, friendly and cost effective. We will not be using any other company and will be recommending you to anyone who needs a reference.
Deb Hubbard
Deb Hubbard
2024-03-05
Great service, no hard sell. Gave us some great tips to keep the system running! Glad the are still a family owned business! Highly recommend them!
Mary Medendorp
Mary Medendorp
2024-03-01
The service man Jorge did an excellent job, he was very respectful for our house, furnishings and the equipment in the laundry room. Very professional and knowledgeable. I highly recommend Air Hawk Heating and Cooling for cleaning our dryer vents. I also like their professionalisme in contacting us, sending a text when the service man is on his way and even a picture of the service man. Excellent for security reasons.
Doug Zimmerman
Doug Zimmerman
2024-02-28
On time. Shared diagnosis and suggestions to avoid future problems.

 

 

I've used Air Hawk for a few years now since contacting them shortly after moving into the area due to a defective AC unit. I had multiple AC contractors out and they quoted for new units. Air Hawk was the only one who did some research and found that it was covered by an extended maintenance plan and didn't cost me a dime. I've used them from that point on and have never been disappointed!

— Shawn Halsey

AIR HAWK TO THE RESCUE!! Tony came out to save us! Our AC stopped working and the house was at 86 degrees!! Tony, their service tech was there to save the day. Not only was he extremely professional but he was extremely knowledgeable and gave me tons of information regarding maintaining my system better. He had me up and running in no time! These guys don't get enough credit for what they do. Air Hawk has always been there for us when we needed them the most and has always given top-notch service! Air Hawk and their entire staff are fantastic to work with!

— Frank Quarrella

Thank you Air Hawk for keeping us cool! I called at 12pm on Thursday, and Air Hawk was able to send Rob out for a same-day evening service call. He ordered the part and was able to replace it by 12pm the next day. Thank you so much for going above and beyond to repair our air conditioner, especially during the busy summer months. We really appreciate your professionalism, promptness, and reasonably priced help!

— Courtney V.

Air Hawk Heating and Cooling delivered top-notch service! Our AC went out and the system needed to be replaced. Lee came out very quickly after calling and was able to get our current system cooling while we waited for the install of our new unit. Lee was extremely knowledgeable, professional, and friendly. Michael and staff installed our new unit as well as cleaned our air ducts and they did a superb job. They were very polite and worked efficiently to get our new system running. They were sure to answer any questions we had and we are overall very happy with the service and the new system! Everyone we interacted with was kind, knowledgeable, and helpful. Their office staff is very friendly and personable and worked quickly to get us taken care of. Air Hawk has fair pricing and trustworthy service and equipment. You can’t go wrong with this company!

— Holly Turner


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